FAQ

Frequently Asked Questions (FAQ)

1. What types of toys do you sell?
We offer a wide range of toys, including educational toys, action figures , outdoor toys, remote control and much more for children of all ages.

2. How can I place an order?
You can easily place an order by browsing our website, adding items to your cart, and following the checkout process. Just make sure to provide your shipping information and payment details.

3. What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

4. Do you offer international shipping?
Yes, we offer international shipping to select countries. Please check our shipping policy for more details.

5. How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier's website to track your shipment.

6. What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please contact our customer service for a return authorization.

7. Are the toys safe for children?
Yes, all our toys meet safety standards and regulations. We ensure that they are tested for quality and safety to provide a safe play experience for children.

8. Do you have a loyalty program?
Yes! We offer a loyalty program where you can earn points for every purchase. Points can be redeemed for discounts on future orders.

9. How can I contact customer service?
You can reach our customer service team via email at

support@toyful.co / info@toyful.co

10. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We can make changes if the order hasn’t already been processed or shipped.